Support Coordination helps you understand your NDIS plan and use it with confidence
Your NDIS plan should help you live the life you want. McCallum’s Support Coordination team works with you to understand your plan, build your independence and connect with the supports that help you reach your goals. We partner with you so you feel informed, supported and in control of your NDIS journey.
What Support Coordination means
Support Coordination helps you understand your NDIS plan and use your funding in a way that supports your goals. Your Support Coordinator works alongside you to organise your supports, solve problems and build your confidence over time.
The aim is simple. We help you build the skills you need to manage your supports independently so you can make decisions that feel right for you.
How McCallum supports you
At McCallum, Support Coordination is more than organising services. It is about helping you understand the NDIS, feel confident using your plan and build a strong network of supports around you.
Understanding your NDIS plan
Your plan can feel overwhelming at first. We explain your funding, what each part means and how you can use it to work toward your goals. We help you understand the NDIS environment, the language used and how the system works.
Learning about the NDIS
We support you and your family or carers to learn about the NDIS and the supports available. We help you understand your rights, your choices and the options you can explore.
Using the NDIS Portal
We can access the portal on your behalf to monitor your budget, check bookings and understand how your funds are being used.
Connecting you with the right support and services
We help you build a network of supports that suits your needs. This includes informal supports like family and friends, mainstream supports such as health and wellbeing providers and funded supports like disability service providers. We help you compare options so you can choose the best value and quality services available.
Working with service providers
We can help you contact providers, negotiate services and develop service agreements. We make sure your supports are coordinated and working well together.
Managing your funding across your plan
We help you understand how your budget works and make sure your plan has enough funding to cover all reasonable and necessary supports for the full length of your plan.
Planning for the future
We help you prepare for plan reviews, understand what is working well and identify what you may need next. If something changes, we help you adjust your supports so you stay on track.
Liaising with the NDIA
Liaising with the NDIA
If needed, we can speak with the NDIA on your behalf about your plan, your supports or any issues that arise.
Managing challenges and unexpected changes
If you experience a crisis or unexpected change, we help you respond and develop strategies for the future. This might include changes in providers, health needs or living arrangements.
Why choose Support Coordination with McCallum
McCallum has a long history of supporting people with disability and their families. We take the time to understand what matters to you and we work with you to create a seamless experience across your NDIS journey.
We help you:
- learn about the NDIS and the supports available
- understand your plan and how to use it
- connect with trusted providers
- build your independence and confidence
- stay informed and supported at every stage
Our approach is person centred, respectful and focused on your goals. You stay in control while we support you to navigate the system and build the skills you need for the future.
How to get started
If you want support to understand your plan, connect with providers and build your independence, our team is here to help.
Frequently asked questions
Do I have Support Coordination in my NDIS plan?
How do I find out? Support Coordination is listed under the Capacity Building budget in your plan. If you are not sure, we can help you read your plan and explain what is included.
How do I access Support Coordination?
You can access Support Coordination if it is funded in your NDIS plan. If it is not included, we can help you understand how to request it at your next plan review.
How can Support Coordination help me achieve my goals?
Your Support Coordinator helps you understand your plan, choose the right supports and stay focused on your goals. They work with you to build skills, solve problems and make decisions that support your independence.
Can a Support Coordinator help me contact service providers and manage my budget?
Yes. Your Support Coordinator can help you contact providers, compare options and understand how your budget works. They support you to make informed choices and use your funding in a way that suits your needs.
If you want support to understand your plan, connect with providers and build your independence, our team is here to help.
Contact McCallum today on 1800 316 714 or complete the intake form and a member of our Customer Experience Team will contact you.
